If your questions are not answered below, please contact our customer service department at (954) 628-5996 or e-mail us at: info@asapmedicalsupply.com.
1.
Are your sutures fresh?
Yes. All our sutures are fresh, never outdated.
2.
Are your sutures approved by the FDA, CE and ISO?
Yes. All our sutures have been approved by these entities.
3.
How can I place an order?
You may browse through our online catalog and add any items to your shopping cart. Click the “Checkout” button when you are ready to place the order. You may then pay using a credit card or Paypal.com account. If you prefer to order over the phone contact our customer service department at (954) 628-5996.
4.
Is my purchase and information secure?
Yes. We will not make your contact information available to any third parties. Your purchase is processed through Paypal.com which is a trusted payment processing website.
5.
Can I order different quantities not available online?
Yes. For smaller or larger quantities not available online contact our customer service department at (954) 628-5996.
6.
How soon will my order ship?
All order placed by 3pm EST are processed and shipped the same day.
7.
What are your shipping methods?
Our standard shipping method for all orders (except those addressed to P.O. boxes, Alaska, or Hawaii) will be FedEx with detailed tracking from shipment to delivery.
8.
What are the shipping and handling costs?
We offer free shipping and handling fees on all orders.
9.
Do you offer any guarantees on your products?
Yes. We offer a full 100% money back guarantee on every item we sell. If it does not meet your standards for any reason, simply let us know and we will take it back for a refund. For returns please contact our customer service department at (954) 628-5996.
ASAP Medical Supply is proud to sell Kollsut® the finest Surgical Sutures and Medical Disposables in the world. Allways fresh,never outdated.
For more information on Kollsut® products please refer to www.kollsut.com
